Careers in Business, Administration and Clerical work are mainly office based. General roles can be in a supporting role providing general administrative tasks such as filing, word-processing and dealing with customers or the public. Management roles could involve managing staff or processes. The skills for this type of work include accuracy, good team work, a good standard of literacy and numeracy.
Jobs within this section
| ►Management | ►Local Government |
| ►Civil Service | ►Health Administration and Management |
| ►Working for the European Union (EU) |
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Managers are part of most organisations and are essential to smooth running. In large organisations there may be many tiers of management each taking responsibility for a section of work or group of staff. There are some specialist management areas such as: Human Resources who deal with the recruitment and selection of staff; Marketing Managers who deal with the selling of products or services and Finance where management may be of a budget.
For more information visit:
Chartered Management Institute: www.managers.org.uk
The Chartered Institute of Personnel and Development: www.cipd.co.uk/careers
Institute of Management Services: www.ims-productivity.com
The Chartered Institute of Marketing: www.cim.co.uk
The Civil Service supports the work of government ministers and executive agencies. Most Civil Servants work in government departments such as the Ministry of Defence or the Department for Work and Pensions. It is a huge organisation with office based administrative staff, but also roles in laboratories, prisons, and working overseas.
Some specialist roles may include work with:
►The Foreign and Commonwealth Office (including the diplomatic service) working in British Embassies overseas.
►The Crown Prosecution Service providing legal service on behalf of the government.
►The Security and Intelligence Services such as MI5 MI6 and the Government Communications Headquarters.
►The UK Border Agency dealing with immigration and passports.
►HM Revenue and Customs responsible for tax, vat, etc.
For more information visit:
Civil Service Recruitment Gateway: www.civilservice.gov.uk
UK Border Agency: www.ukba.homeoffice.gov.uk
The Crown Prosecution Service: www.cps.gov.uk
Foreign and Commonwealth Office: www.fco.gov.uk
HM Revenue and Customs: www.hmrc.gov.uk
MI5 and MI6: www.mi5careers.co.uk www.sis.gov.uk
►Working for the European Union (EU)
There are many bodies which make up the institutions of the EU and just like the civil service in the UK, staff are required in all posts and at all levels. The main jobs are administrator posts at graduate level. There are also specific posts in language services as translators and interpreters and in science and technology jobs.
For more information visit:
European Personnel Selection Office: www.europa.eu/epso
The European Commission Representation in the UK: www.europa.eu/index_en.htm
UK Office of the European Parliament: www.europarl.org.uk
Local Government runs all of the local services in the area in which you live, in County Durham this is Durham County Council. There are hundreds of different job roles but the 3 main types of work are: administration which supports and manages the services of the council; service roles such as social, work, youth work, etc. and jobs usually at professional level such as librarian, architect, civil engineer, etc.
Durham County Council: www.durham.gov.uk
Local Government Talent: www.LGTalent.com
►Health Administration and Management
Careers in the health service management could be in finance, estates and facilities, information and patient data, etc. The NHS has a graduate management training scheme for routes in general management, financial management, informatics management and human resources management. Medical administrative roles could be in a hospital, healthcare trust or GP practice.
For more information visit:
NHS Graduate Management Training Scheme: www.nhsgraduates.co.uk
Institute of Healthcare Management: www.ihm.org.uk
NHS Careers: www.nhscareers.nhs.uk
Association of Medical Secretaries, Practice Managers, Administrators and Receptionists: www.amspar.com
